Telephony

Enterprise-grade telephony for growing businesses

We design and operate IP voice platforms with virtual, physical or hybrid PBX so every site and remote worker sounds crystal clear.

  • Redundant SIP trunks with national and international numbering.
  • Asterisk PBX with IVR, queues, announcements and recording.
  • Grandstream, Yealink or Snom handsets zero-touch provisioned.
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How we boost your business

We handle telephony end-to-end, from number porting to continuous optimisation.

  • Always-on service with HA topologies and contingency plans.
  • Instant scale for new extensions, campaigns or branches.
  • Call reports, recordings and KPIs to improve customer experience.

What our Telephony includes

Every component your PBX needs to perform at its best.

SIP trunks & numbering

We port your numbers and deploy SIP trunks or single lines.

  • Local and international numbering management.
  • Redundant SIP trunks with SBC and load balancing.
  • CRM, PMS or booking system integration.

Tailored PBX

Pick virtual, physical or hybrid PBX mixing on-prem hardware with cloud logic.

  • Advanced IVR, ACD queues and skills-based routing.
  • Recording, billing* and live dashboards.
  • Dolibarr ERP or hotel PMS integrations.

* Billing available only when running an on-premise or hybrid PBX.

Operations & support

We supervise the platform with proactive monitoring and expert support.

  • Remote or on-site troubleshooting.
  • Lifecycle management for Grandstream, Yealink and Snom devices.
  • Monthly usage and performance reports.

Teams integration & softphones

We link your PBX with Microsoft Teams via Direct Routing and provide certified softphones.

  • Direct Routing with Teams while keeping your existing numbers.
  • Teams and IP extensions sharing queues, presence and recordings.
  • MicroSIP softphone for Windows ready for remote work.

Where we excel

We tailor telephony to your operational reality.

Hotels and resorts with PMS integration and front-desk 24/7.

SMBs needing one PBX for multiple locations.

Booking and customer care centres requiring recording & metrics.

Ready to upgrade your telephony?

Tell us how many extensions you have, which tools you use and we will design a future-proof architecture.

Request a proposal